Leading Klaviyo Agency in Australia for Email Marketing & Customer Retention
Australia’s only Klaviyo Master Elite Partner agency. Andzen specialises in email marketing, SMS campaigns, and customer journey optimisation for ambitious ecommerce brands. We help Australian businesses drive customer retention, increase lifetime value, and scale revenue through strategic Klaviyo implementation and data-driven marketing automation.
Australia’s Premier Klaviyo Partner Agency
Andzen is the first and only Klaviyo Master Elite Partner in the Asia-Pacific region and one of just five globally. This prestigious certification recognises our exceptional expertise in Klaviyo platform implementation, customer journey design, and ecommerce marketing strategy.
Since founding in 2012, Andzen has established itself as an award-winning customer journey and AI CRM agency trusted by leading ecommerce brands across Australia. Our team has won Klaviyo Agency Partner of the Year, affirming our position as Australia’s best Klaviyo agency for email marketing and customer retention.
With offices in Brisbane and Sydney, we offer locally-based support combined with international best practices. Our expertise extends across Shopify Plus platforms and advanced CRM strategies, making us uniquely positioned to deliver comprehensive ecommerce marketing solutions.
Specialised Klaviyo Services for Australian Ecommerce
Our comprehensive Klaviyo agency services are designed to optimise every stage of the customer journey:
Email Marketing & SMS Campaigns
We design and execute sophisticated email and SMS marketing campaigns using Klaviyo’s advanced segmentation and personalisation features. From welcome series to post-purchase engagement and win-back campaigns, we create customer communications that drive sales and loyalty.
Customer Journey Optimisation
Strategic customer journey mapping is fundamental to retention marketing success. We analyse your existing customer interactions and design integrated journeys across email, SMS, and other channels. Each touchpoint is optimised to deliver relevant messaging at the right moment, maximising conversion and customer lifetime value.
CRM Audits & Strategy
Our CRM audit service provides a complete assessment of your Klaviyo platform, data structure, segmentation strategy, and automation workflows. We identify opportunities for improvement and recommend strategic changes that drive measurable business results. A solid CRM foundation is essential for scaling ecommerce revenue.
Retention Marketing Programs
Retention marketing is more cost-effective than acquisition. We develop strategic retention programs including loyalty initiatives, exclusive member benefits, and personalised customer experiences. These programs increase repeat purchase rates and customer lifetime value.
Loyalty Program Implementation
Custom loyalty programs drive customer retention and repeat business. We design and implement loyalty initiatives within your Klaviyo platform, creating engaging reward structures that encourage ongoing customer engagement and advocacy.
Review Generation & Social Proof
Customer reviews and testimonials drive conversion and build trust. We integrate review generation strategies into your customer journey, automating requests for feedback at optimal moments and building social proof that influences purchasing decisions.
Why Choose Andzen as Your Klaviyo Agency?
Master Elite Partner Certification
Andzen holds the elite Klaviyo Master Elite Partner certification—a distinction held by just five agencies globally. This certification demonstrates advanced technical expertise, strategic thinking, and proven ability to deliver measurable results for ecommerce brands.
Award-Winning Team
Our team has been recognised as Klaviyo Agency Partner of the Year. This award reflects our commitment to excellence, innovation, and customer success. We consistently deliver campaigns and strategies that exceed client expectations.
Shopify Plus Expertise
As a Shopify Plus Partner, Andzen understands the unique requirements of enterprise ecommerce. We optimise Klaviyo integration with Shopify Plus infrastructure, ensuring seamless data flow and sophisticated automation capabilities.
Proven Track Record
Since 2012, we’ve worked with leading Australian ecommerce brands to transform their customer engagement strategies. Our data-driven approach and deep platform expertise deliver measurable improvements in customer retention, email performance, and revenue per customer.
Local Australian Support
With offices in Brisbane and Sydney, we provide locally-based support and strategic guidance. Our Australian team understands the local ecommerce market, consumer behaviour patterns, and compliance requirements specific to Australian businesses.
Global Best Practices
Our international presence across Toronto, Edmonton, Richmond, Berlin, Malaga, Lima, and Manila brings global ecommerce insights to Australian clients. We combine local market knowledge with international best practices in customer journey design and retention marketing.
Partner with Australia’s Leading Klaviyo Agency
Whether you’re optimising your email marketing, implementing your first Klaviyo platform, or transforming your entire customer journey, Andzen delivers strategic expertise and tactical execution. Our approach combines technical Klaviyo platform expertise with deep understanding of ecommerce business strategy.
Let’s discuss how we can help your Australian ecommerce business achieve retention marketing excellence through Klaviyo. Contact Andzen today to schedule a consultation with our Klaviyo specialists in Brisbane or Sydney.