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Shopify Plus x Andzen Masterclass – September 2022

Retention Strategies That Increase Customer Lifetime Value

Shopify Plus

A Shopify Plus x Andzen Masterclass

2:00-4:30pm, Wed 21st Sept 2022
Andzen HQ, Brisbane

You’re invited to join Tristan Miller from Shopify Plus, and Simon and Rhiannon from Andzen, as they present retention strategies merchants can use to create engaging experiences for customers and boost Customer Lifetime Value.

You’ll learn about new and advanced Klaviyo features, customer retention strategies, and tips on peak season selling through Shopify Plus.

Topics include:

  1. Data Capture & Progressive Profiling
  2. Customer Segments
  3. Enrich paid advertising
  4. SMS
  5. UGC
  6. Customer loyalty
  7. Returns, Shipping and Post Purchase experience
  8. Customer Support
  9. BFCM – getting ahead of the game

Masterclass schedule


2:00pm – 2:30pm: Arrival / Meet & Greet
2:30pm – 3:30pm: First session


3:30pm – 3:45pm: Break for refreshments


3:45pm – 4:15pm: Second session


4:15pm – 4:30pm: Q&A session


4:30pm: After session drinks at the Andzen BAR

Please advise your dietary requirements (if any) when RSVPing.