Retention Strategies That Increase Customer Lifetime Value
A Shopify Plus x Andzen Masterclass
2:00-4:30pm, Wed 21st Sept 2022
Andzen HQ, Brisbane
You’re invited to join Tristan Miller from Shopify Plus, and Simon and Rhiannon from Andzen, as they present retention strategies merchants can use to create engaging experiences for customers and boost Customer Lifetime Value.
You’ll learn about new and advanced Klaviyo features, customer retention strategies, and tips on peak season selling through Shopify Plus.
Topics include:
- Data Capture & Progressive Profiling
- Customer Segments
- Enrich paid advertising
- SMS
- UGC
- Customer loyalty
- Returns, Shipping and Post Purchase experience
- Customer Support
- BFCM – getting ahead of the game
Masterclass schedule
Arrival
2:00pm – 2:30pm: Arrival / Meet & Greet
2:30pm – 3:30pm: First session
Break
3:30pm – 3:45pm: Break for refreshments
Continue
3:45pm – 4:15pm: Second session
Q&A
4:15pm – 4:30pm: Q&A session
Drinks
4:30pm: After session drinks at the Andzen BAR
Please advise your dietary requirements (if any) when RSVPing.