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Account Manager

Andzen > Careers > Account Manager

Strategic Account Manager

LOCATION

AU: Brisbane, Australia

THE COMPANY

We are a highly skilled Australian-based customer journey specialist agency undergoing a growth spurt. We’re experts in our field, using data to create smart marketing solutions that nurture visitors into customers and ultimately brand advocates.

We work hard, play hard and have a great work culture. At our offices you’ll find a talented, motivated team of energetic colleagues, not to mention arcade machines, beer taps, espresso machine, dining booths and more.

THE ROLE

We’re looking for a self-motivated individual who can work in a fast-paced environment that is both demanding and fulfilling.

Reporting to the General Manager, you will be responsible for getting us started in the US with your own local select number of clients. You will be responsible for the management of client relationships, their strategic direction and ensuring your team are aligned and performing to achieve significant outcomes for your clients.

You will have expert interpersonal skills and a high standard of written and verbal communication standards. The role is crucial as you’ll be the communication conduit between your clients and your team.

You’ll be the client advocate but also be required to have a strong constitution to ensure expectations are correctly maintained and relationships developed.

RESPONSIBILITIES

  • You’ll work closely in one of four pods with a limited number of clients.
  • Your pod will be providing strategy, design and execution of digital marketing and creative campaigns for great clients across a wide range of sectors.
  • Effectively communicating with peers. Specifically around client deliverables to ensure expectations are exceeded as often as possible.
  • You’ll work closely with your team and be involved in the overall creation process with them.
  • Working with sales and management to identify future opportunities for Andzen to assist clients.
  • You’ll be part of the larger agency operating in a niche segment of digital marketing – making serious waves for our clients.

ABOUT YOU

  • You’re ambitious and excited about working in a fast-paced agency alongside like-minded colleagues.
  • You’re experienced in digital marketing and appreciate the width and breadth of this in 2019
  • You’re don’t shy away from new tasks and opportunities to learn new skills
  • You’re a natural leader and can motivate your team to achieve greatness
  • You’re organised and conscientious

KEY REQUIREMENTS

  • Account management experience
  • Digital marketing experience
    • Minimum of 1 years agency or 3 years client side
  • Excellent written and spoken communication skills
  • Great time management, with the ability to prioritise work effectively
  • Confidence in working autonomously

GREAT TO HAVE

  • Team management experience
  • Prior email marketing, marketing automation, CRO and/or SaaS experience
  • Excellent relationship building skills
  • A demonstrated personal social media presence

Apply now

  • Drop files here or
    Accepted file types: pdf, doc, docx, .
    Please be sure to include a relevant cover page so we know you're specifically applying for this role.

Enough
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Contact Us

Australia
+61 7 3053 5445
results@andzen.com.au
17 Brereton St
South Brisbane, Qld 4101, Australia

United States
+1 213-205-3310
results@andzen.co
520 Broadway, Santa Monica, CA 90401, United States

Philippines
+61 7 3053 5445
results@andzen.com.au
5F St. Francis Square Bldg. Julia Vargas Ave. Cor. Bank Drive, Ortigas Center, Mandaluyong City 1600

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Reviews

Andzen
Andzen
4.7
Based on 14 reviews
powered by Google
Moana Bikini
Moana Bikini
01:33 23 Dec 19
Andzen came highly recommended to us and did not disappoint. Not only did they show incredible expertise and skill on our desired platform (Klaviyo), but they took the time to understand our business and our customer-base and significantly improved our eMail marketing presence and performance. Aside from their tech skills, they were friendly, professional and really easy and accomodating to work with. Looking forward to working with them again soon!
Ervin Ong
Ervin Ong
21:11 17 Dec 19
We have been working with Andzen for the better part of four months now, and I just wish we had found them much sooner. I can't tell you how happy I was to have found & engaged with them after talking (and using) several other email marketing agencies. Out of the 8 or so "gold" or "platinum" awarded Klaviyo agencies I talked to, Andzen were the only ones who truly took the time to understood our business model, sales cycle, and propose how they can cater to my business and its SPECIFIC needs. The keyword is specific -- most agencies I've talked to felt like the engagement was a transaction; that all they were going to use are cut & paste templates for my emails that worked for some of their clients but may not necessarily work for my type of business. Not only do they talk the talk but they also walk the walk having delivered on their proposals and exceeding expectations. If you're in e-commerce looking for a top-notch email marketing agency, look no more!
Ashley Zena
Ashley Zena
00:23 05 Dec 19
A poor experience, would not recommend.
Rod Webster
Rod Webster
07:32 02 Mar 18
I can't speak highly enough of these guys. After engaging them to implement an email marketing strategy we've had some amazing growth. They were fantastic to work with and nothing was too much trouble.
Di Redshaw
Di Redshaw
00:51 18 Jul 17
These guys are always professional and available to speak to when needed. They take the time to understand our business which shows in all aspects.
B Moore
B Moore
06:09 13 Jul 17
Great people, very responsive and they know their digital marketing stuff. Their service goes beyond the call at times which is great, and they're always looking for other ideas to help their clients succeed. Coming from an advisory background, this is the way trusted advisers work. Highly recommended
Joe Rutter
Joe Rutter
05:24 11 Jul 17
Have been working with the guys from Andzen for the past year and they have helped us transform our business performance. A one stop marketing shop have been able support our business on all things marketing and technical. Also, just a lovely bunch of people who are a pleasure to work with. Highly recommended!
Nick Butler
Nick Butler
02:51 07 Jul 17
I was referred to Andzen by Reload Media. I have found Andzen to be amazing to work with. They are very professional and have a very high quality of service. Their response time to queries is always very quick and the technical knowledge of their staff is excellent. Andzen have completed one project for our security company and we will now be using them for another two new website projects. Highly recommended company and I would be happy to provide a verbal reference if required. Regards Nick – Security Alarm Services
Tania - The Vet Shed
Tania - The Vet Shed
23:08 25 Jun 17
Have been working with Andzen for some time now and the results have been better than I could have ever expected. Great people, with awesome ideas who really put your business first and strive to get amazing results.
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+61 7 3503 6779
results@andzen.co

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